Carry Over an Unpaid Billing from the Previous System
Use this form for clients who still have a balance in the old system.
The billing is recorded without a meter reading and its amounts are
entered exactly as they appear in the old system — they will not be
recalculated from the rate tiers.
How it works
The billing is tagged Old System and shows no meter reading or consumption.
Its balance counts toward the client's outstanding balance and can be paid through the normal payment flow.
If it stays unpaid, the regular late payment and disconnection processing applies to it like any other billing.
Amounts are recorded exactly as entered — the rate tiers are not applied.